Question 1

Do my customers need to download anything?

Accepted Answer

No. A QR code or an ad opens WhatsApp, which they already have. There is no app and no form to fill.

Question 2

Does it work across multiple outlets?

Accepted Answer

Yes. Customers pick their nearest location and every lead or booking is tagged to that outlet. Kimera runs it across seven salons on one WhatsApp number.

Question 3

Can I see which QR code or ad brought a customer in?

Accepted Answer

Yes. Every entry point carries its own source tag, so the dashboard shows where each lead came from: reception, a mall, or a Meta campaign.

Question 4

Is it only for salons?

Accepted Answer

No. Any business with a counter and happy customers can run the same setup: clinics, restaurants, gyms, opticians, jewellers, pharmacies and retail stores.

Question 5

What does it cost?

Accepted Answer

Plans start at ₹999 a month, priced on AI-answered queries. Broadcasts are unlimited on every plan, and Meta’s WhatsApp charges are passed through at actuals with zero markup. Every plan has a 7-day free trial.

Question 6

How long does it take to go live?

Accepted Answer

Typically within 24 hours. No flows to build, no training, no dev work for the basics.

Turn walk-ins and ad clicks into leads on WhatsApp.